Advertising of the property within the local media and in our city based office. A mailshot of all our properties available to let is sent out weekly to our database of prospective tenants. At the property, a ‘to Let’ board can be placed on request.
	Accompanied viewings.
	When an application is received for your property we will contact you in the first instance to discuss the details. Should the application be agreed in principal, the references are then obtained.
	Our referencing process includes completing a credit check, obtaining an employment reference and rental reference. Also full references of a guarantor are obtained should one be necessary. We aim to complete referencing within five working days.
	Drawing up of the necessary Assured Shorthold Tenancy Agreement, Counterpart, standing order mandate and mortgage notice, if required.
	Ensure that a gas Safety check certificate has been obtained, if required.
	A full inventory is compiled. This is necessary should your property be let furnished or unfurnished.
	A wallet is issued to the tenants containing instruction manuals for electrical items within the property.
	The Deposit will be protected by the Deposit Protection Service in accordance with the terms and condition of the DPS. The terms and conditions and Alternative Dispute REsolution Service (ADR) rules governing the protection of the deposit including the repayment process can be found at www.depositprotection.com. Alternatively, you can contact the DPS directly by telephone on 0870 707 1 707 or by post at The Pavilions, Bridgewater Road, Bristol BS13 8AE or contact House Lets who are able to supply a hard copy of this information to you free of charge.
	All utility services are notified of the new tenant details and relevant meter readings.
	The rental is collected from the tenant each month and paid into your bank account by BACS. A rental statement is issued each month.
	Once the tenancy commences, we aim to visit the tenants every three months to check over the condition of the property and discuss any matters with the tenants.
	A 24 hour contact number is provided for emergencies for both our landlords and tenants.
	We are the first point of contact for the tenants should they have any queries or maintenance issues.
	We are here to support you, the landlord by being on hand to provide advice and guidance.
	Deal with the issuing of Notice Requiring Possession should there be a need to do so.

Our full management service payment options are:

No initial letting fee and 12.5% each calendar month rental

Or

Half of the first calendar months rental and 10% each calendar month rental thereafter

The above fees are subject to negotiation for those landlords with more than one rental property

All charges above are subject to the addition of VAT, which will be charge at the current rate